We operate according to our core set of values that we proudly display for the world to see. If you ever feel we have fallen short on anything you see here, we promise to make it right!
We’re not satisfied until you are. If something isn’t right, we’ll repair it, tweak it, or return it – whatever it takes to make you happy.
Our “In-Plain-Site” Guarantee
We guarantee there will be no hidden charges, service fees, or anything you don’t understand and agree to up front. Our billing is straightforward and clear, and we are always available to answer your questions.
Why We Are Different
We listen. Before we ever propose anything, we want to get to know your business and how your IT must support you. We’ll ask guiding questions to help determine what’s important to you, and how we can work for you to create efficient technological advances for your home or office.
In our world, there is no such thing as “one size fits all”. Each client’s needs are unique and our philosophy is to create the best solution tailored to each client. This is why we spend extensive time listening before we propose anything, and we will never sell you anything you don’t need just to pad the account.
Our Ongoing Support
Live Support is just a phone call away. Our techs are in the United States and, depending on your service-level agreement, can provide instant support to you and your company via telephone and remote assistance. Any issues that cannot be resolved over the phone will be sent to a technician who will promptly arrive at your home or office to resolve the problem.
We understand that time is money. With our 24/7 monitoring, outages and other issues are detected and often resolved by our team well before you even realize there’s a problem. We know that downtime to your business-critical infrastructure can be disastrous, and we will work hard to make sure you’re running at top speed.
Let’s be clear on one thing – your technology works for you, not the other way around. Our solutions experts know how to create an infrastructure that truly serves your requirements and makes you more efficient, saves you money, and gives you peace of mind knowing that you can concentrate on growing your business while leaving your IT to the experts at Computer Help LA.
Does this sound good to you? Contact Computer Help LA and let’s get started on designing a solution tailored specifically to your needs. Call (310) 893-0878, or email firstname.lastname@example.org to speak with one of our experts.